Service Overview
Status & Reliability
Slim Files does not publish a live public incident feed yet. This page explains the systems behind the product and where to report service-impacting issues.
If you experience a processing or download failure, check the tool again after a short wait and contact support if the issue persists.
Report incidents or account issues at support@slimfiles.net with the affected tool name and a short description of what happened.
Platform Components
Image Processing
Compression, resizing, and format conversion routes run on the Node.js processing stack.
PDF Processing
PDF compression, JPG to PDF, and PDF to JPG workflows share the same secure request validation layer.
Authentication
Signed-in plan checks rely on Firebase authentication and server-side ID token verification.
File Cleanup
Temporary uploads and processed outputs are automatically removed according to plan retention settings.